RSH Consumer Standards

10
Jul
Competence Becomes Compulsory, Supported Tenants Keep More, and De-Registration Meets Its Appeal

Competence Becomes Compulsory, Supported Tenants Keep More, and De-Registration Meets Its Appeal

The RSH's Competence and Conduct Standard is confirmed for October 2026; the DWP lets 300,000 supported-housing residents keep more of their earnings; and a lease-based provider's appeal puts RSH de-registration — and exempt-accommodation Housing Benefit — under legal scrutiny.
13 min read
28
Jun
RSH Grades Eight, the £7,000 Penalty Lands, and the Ombudsman Stays Toothless

RSH Grades Eight, the £7,000 Penalty Lands, and the Ombudsman Stays Toothless

The RSH grades eight landlords in a single batch as consumer regulation scales; the Renters' Rights Act's £7,000 hazard penalty comes into force; and the government rules out enforcement powers for the Housing Ombudsman — exposing the oversight gap the Housing Benefit gateway is left to fill.
14 min read
12
Jun
Supported Housing Briefing Issue 12 cover

A Lease Model Beats the Regulator, the Consumer Net Widens, and SHROA's Three Gateways Take Shape

A lease-based provider that sued the Regulator wins compliant gradings; the RSH consumer regime reaches a CIC operator; and MHCLG's new advisory panel signals the SHROA 2023 oversight architecture taking shape — three gateways every supported provider must now navigate.
13 min read
28
May
Three C1s, Window Apathy, and the Crime Act's Supported Housing Reckoning

Three C1s, Window Apathy, and the Crime Act's Supported Housing Reckoning

RSH awards C1 to Sanctuary, Railway Housing, and Regenda; Housing Ombudsman issues severe maladministration learning on window disrepair; legal analysis of the Crime and Policing Act 2026 and its implications for supported housing providers.
15 min read