Consumer Standards

14
Aug
A Third Return to Homelessness, the Regulator Rethinks Inspection, and Service Charges Go on Trial

A Third Return to Homelessness, the Regulator Rethinks Inspection, and Service Charges Go on Trial

Issue #21 · Week ending 14 August 2026 — New research finds a third of supported housing residents return to homelessness within three years; the RSH regrades providers and signals inspection reform; and Sanctuary's service-charge defeat sharpens the evidential test for exempt accommodation.
14 min read
08
Jun
Consumer Regulation on Trial, Asylum Support in Doubt, and the Ombudsman Goes Systemic

Consumer Regulation on Trial, Asylum Support in Doubt, and the Ombudsman Goes Systemic

RSH puts its consumer-regulation regime under independent evaluation; asylum-support reform is challenged by MPs and CIH; and the Housing Ombudsman turns to systemic 'learning' — three developments reshaping the legal and regulatory landscape for supported and exempt accommodation.
13 min read