Introducing rrhub — Free, Interactive Guidance on the Renters' Rights Act for Supported Housing Professionals

Supported housing isn't in most Renters' Rights Act guidance. It's a footnote, if it appears at all.

The sector's tenure arrangements are complex — licences that may be tenancies, head leases, resident landlord structures, exempt accommodation under Schedule 3 paragraph 4(10) of the Housing Benefit & Council Tax Benefit (Consequential Provisions) Regulations 2006 sitting alongside assured periodic tenancies, all of it now subject to a legislative overhaul that most commentators are explaining through the lens of the private rented sector rather than the supported housing model.

That gap is the problem rrhub is built to close.

What rrhub does

rrhub is a free, interactive decision-tree resource built specifically for staff working in supported and exempt accommodation. You describe your situation — the type of occupancy agreement, the nature of the support, the issue you're facing — and it walks you through the relevant legal pathway, producing plain-English guidance grounded in the Act and in the caselaw that governs this sector.

It is not a document library. It is not a collection of links to government guidance. It is a practitioner tool — built around the questions you actually face on the ground, not the questions a law firm wants to answer.

The current pathways cover:

• Whether the Renters' Rights Act applies to your occupancy arrangements
• What the abolition of section 21 means for your possession options
• Which Schedule 2 ground applies to your situation
• Whether your residents hold licences or tenancies — and why it matters
• Whether your Housing Benefit claim rests on solid ground

Who it's for

rrhub is built for housing managers, support workers, compliance leads, and operations staff in supported housing providers, housing associations, charities, and CICs. It is not aimed at lawyers or institutional landlords. It is aimed at the people in the sector who need to make decisions quickly, without access to expensive legal advice, and who cannot afford to get it wrong.

Free to use

rrhub is free. It is gated by a one-step registration — name, organisation, email — which takes thirty seconds. There is no subscription, no paywall, and no catch.

Access it at rrhub.app.

A note on the guidance

The pathways and advice outputs have been designed by Leonard Payne, supported housing law specialist and consultant. The guidance is general — it is not legal advice on your specific situation. Where a situation requires tailored expert input, the platform signposts directly to support@leonardpayne.com.

The resource will grow. New pathways are planned. If there is a situation your organisation faces regularly that isn't covered, email the address above and it will be considered for the next build.

rrhub is a free resource from Leonard Payne. Complex Law. Clear Intelligence.